Privacy Policy

Last updated: January 2026

AU IPTV ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

1. Who we are

AU IPTV
27 Banksia Avenue, Parramatta NSW 2150, Australia
Email: support@auiptvpro.com.au

2. Information we collect

  • Contact details you provide (name, email, phone/WhatsApp).
  • Order and payment information (we do not store full card numbers).
  • Technical data such as IP address, device and browser via cookies.
  • Support communications between you and our team.

3. How we use your information

  • To deliver and activate your subscription.
  • To provide support and respond to enquiries.
  • To process payments and renewals.
  • To improve our service and website.
  • To meet legal obligations.

4. Disclosure

We never sell your data. We may share information with trusted providers (e.g. payment and email services) who process it on our behalf, and with authorities where required by law.

5. Data security & retention

We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.

6. Your rights

  • Access and correction of your personal information.
  • To opt out of marketing communications.
  • To make a complaint to the Office of the Australian Information Commissioner (OAIC).

7. Cookies

We use cookies as described in our Cookie Policy.

8. Contact

Questions about this policy? Email support@auiptvpro.com.au.